Kelda Cawood of House of Travel shares her love of travelling and a Christmas gift idea...

When and why you did you start this business?

House of Travel Browns Bay was started in 1990 and we have enjoyed being part of the Browns Bay community for 28 years. I was given an opportunity to purchase the business in February 2017 and I could not let that pass me by. House of Travel is a strong and proud Kiwi brand, founded in 1987 in Timaru and now has stores throughout New Zealand.

How would you describe what is special and unique about it?

Travel is something we all love to do and experience. We have such a great team at House of Travel Browns Bay with each consultant invested in their clients’ holidays and striving to achieve the very best combination for them. One that suits them perfectly. After all, the House of Travel catch phrase is:  The best holidays are created together.

What gives you the greatest buzz?

Our clients returning from holiday having had a great trip and wanting to share their experiences with us. Then they come to our next travel information evening to get ideas for their next trip!

What is your number one tip for anyone starting a business?

We all love that feeling of experiencing great customer service, so I think this is very important. It’s all about creating great relationships and building trust.

What do you love about Browns Bay?

Well, the beach is just spectacular! There is nothing quite like having lunch at the beach overlooking Rangitoto Island. I love the relaxed café culture and of course we have a friendly community too.

Tell us what’s happening in-store during December.

I am returning from the Europe Christmas markets early December to share my experience with the team and our clients. 

We enjoy taking part in the Browns Bay Santa Parade - if you haven’t noticed us before we are the HOT gingerbread house float. 

If you are struggling to find a gift for someone for Christmas, remember we do sell gift cards, that do not expire! Christmas is special time of year and the team at House of Travel Browns Bay would like to wish everyone a wonderful time with family and friends. Thank you for your support throughout the year.

Please sum up your business in one sentence.

Our Browns Bay team all absolutely love travel and are dedicated to doing the very best for our clients.