• The FaceTime team.

Getting the diamond treatment in Mairangi Bay

Mairangi Bay Village People

FaceTime Skin Clinic owner Melissa Gladding shares her business story and her team's love of transforming skin for their clients.

When and why you did you start this business?
We opened our doors in 2015.  After almost a decade in the industry I decided, along with my husband Michael, to open up our own clinic: one that aligned with our values, delivered results and gave memorable experiences. 

How would you describe what is special and unique about it? 
We live for results and are dedicated to providing honest advice and experiences with strong attention to detail. We are innovative and always searching for new technology and treatments to enhance our offerings. We pioneered our exclusive FaceTime Factor Four Facial which has been a huge success. We are also thrilled to say we recently won the most prestigious award of Best Beauty Salon in New Zealand 2018-2019 at the most recent industry awards.

What gives you the greatest buzz?
Helping people. Experiencing our clients’ skin transformations and the excitement / confidence they have within themselves as they track through their journey to better skin. 

I also love watching our girls progress and grow in their roles, both professionally and personally. Seeing them succeed and truly enjoy working for FaceTime and being a part of our team means the world to us.

What is your number one tip for anyone starting a business?
If you feel like you really have something to offer the world and you are passionate and committed to your purpose, don’t just dream about it – start taking steps now to prepare yourself for what you need to know and plan it all out. The most important part (and scariest part) is taking that leap and going for it! 

What do you love about Mairangi Bay Village?
I love the community feel about our little bay. Wherever you go there is always a friendly familiar face. There is a whole lot of support in our area for locally owned businesses which I love. Did I mention the great coffee?

Tell us what’s happening in the clinic during August. 
Installed for August is something very, very special. We are giving away a pair of diamond earrings valued at $2000 to one of our lucky clients!!! Pop in store and find out how you could be that WINNER!


Issue 101 August 2019