MOTORING with Jerry Clayton BMW
Jerry Clayton – The home of BMW on the Shore
There are few motor vehicle dealerships in New Zealand which can claim the same longevity Jerry Clayton BMW has enjoyed. Established in 1990, the dealership has become a permanent fixture on Lake Road in Takapuna.
Perhaps more impressively, the Service Department team has serviced over 100,000 NZ-new and imported BMWs – an average of almost 14 vehicles a day.
“Jerry Clayton BMW has an enviable reputation of ensuring complete customer satisfaction,” said Steve Hilson, Dealer Principal.
“We are also located in a fantastic position, close to many nice beaches, so customers can stroll down the road and relax beside the sea while getting their car serviced.
“Alternatively, they can wander to numerous nearby cafes or the Takapuna shopping precinct. A shuttle bus is also available, offering a pick-up and drop-off service.”
If people prefer to wait at the dealership they are similarly well catered for, as there is an internet cafe and children’s area with computer games.
Jerry Clayton BMW also has a fleet of courtesy cars available, in case people wish to go slightly further afield or simply evaluate a new vehicle offering from BMW.
“We currently have a BMW 1 Series and the exciting new X1Sport Activity Vehicle available on the courtesy car fleet, but we also have an extensive variety of demo vehicles should someone wish to try a specific model.”
Steve Hilson stressed the importance of getting your vehicle serviced regularly and at an approved dealership.
“There are numerous benefits of having a vehicle serviced by the approved operator, but primarily it comes down to expertise, reliability and ensuring you are receiving the best possible care for your vehicle,” he said.
The Jerry Clayton BMW service team is headed by Aftersales Manager Grant McKain, who has been with the dealership since it opened 20 years ago.
“We’re privileged to have a highly experienced, factory-trained team of 19 which includes qualified auto-electricians,” said Mr McKain.
“They are also passionate car enthusiasts, with a real dedication to their job. They treat each car like it’s their own and ensure they receive the care and attention they are deserving of.”
The Jerry Clayton service experience starts long before a car arrives at a dealership.
“In today’s busy world, things like services and warrant of fitness can slip people’s mind. To help minimize the possibility of our customers driving without a valid WoF, our Aftersales team takes a proactive approach and post a reminder to people or send them a text message – whichever is most convenient to them,” said Mr McKain.
Grant says that increasingly sophisticated vehicle technology means that official BMW diagnostic equipment is essential in guaranteeing that BMW’s stringent warranty standards are met as well as protecting the integrity of customer’s vehicles.
“Not only is our equipment state-of-the-art but the efficiency gains provided by factory-trained technicians using the correct equipment mean more cost-effective servicing and repairs” he said.
Jerry Clayton BMW is an approved repairer for all of the major motor vehicle warranty providers and all motorists are invited to visit the dealership for an obligation-free estimate.
The Aftersales team run regular specials on the website - www.jcbmw.co.nz – for example, the current special is a $139 air-conditioning system check and recharge with free summer safety check
To book a service for your BMW, phone Grant and his team at Jerry Clayton BMW on (09) 488-2005.
About Jerry Clayton BMW
Jerry Clayton BMW has two sites located on the North Shore, employing a team of approximately 100 staff between sales, service, parts, vehicle detailing and administration.
Takapuna Beach – the head office at 445 Lake Road, offering brand new and pre-owned BMW sales, servicing, parts & accessories sales as well as housing the adminstration team. Telephone 488 2000
Wairau Valley - BMW Parts trade centre, located at 9 Silverfield, operates to provide a central trade parts centre for all business to business customers throughout Auckland.
Visit: www.jcbmw.co.nz
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